How To Build A Community Of Readers Who Want To Do Business With You
22 COMMENTS
What’s the real objective of business blogging? If your answer is better Google rankings or link building, you’re missing the bigger picture. Ultimately the goal of your blog should be to build a community of readers who want to do business with you. Here are 5 ways to bring your readers closer that I’ve learnt from my experience as a real estate blogger covering the overseas property market in Central America. The goal of my blogging is to cultivate a strong relationship with my readers so that when they’re looking to buy or sell an overseas property they won’t even think about contacting one of my competitors.
1) Don’t ‘Catablog’
You may be tempted to run post after post featuring your product or service. Don’t be. If you do write about your product on your blog, make sure the post is adding value. For example write about the lifestyle your product provides, build a useful ‘how to’ guide, or feature a case study with reflections from a past customer. The point is to think of your blog as a resource and intersperse this with the product, not the other way around. Take real estate as an example. The best blogs describe the lifestyle a property purchase can bring or the kind of life people can lead if they buy property in a particular locale. They just happen to also have listings. By all means have a big ‘Buy’ button on every page of your blog but use your posts to forge a deeper connection with your readers.
2) Stand For Something
Look hard at your industry and write about how it could be made better for your customers. Find something to stand for that helps fill a gap in service or quality. Too many blogs are content copy-cat machines. They just rehash what has been said before and don’t add to the conversation. Use your blog to say something new. Take a different angle, disagree with what others are saying, point out what is being missed or consider what may happen in the future. Don’t be afraid to challenge the status quo. I’ve seen bloggers campaign for more transparency, for social responsibility or improved ethical practices and then deliver this in their businesses. You’ll find that while you’re campaigning you’ll also be building a ‘community of interest’ on your blog and gaining your market’s trust.
3) Become The Community Destination
This one works best for real estate and travel bloggers but there are lessons for other business blogs. Some of the best real estate blogs document the businesses in their neighborhood, cover the hiking trails, have photos of the sunsets from different locations or document every viewpoint in the area. These blogs succeed by being at the center of their own community, a place where every real estate agent wants to be. For other businesses, try and write about the broader ecosystem of products and services that you’re part of. Consider writing a series on your market covering the issues that are most important to your audience. Do this consistently and you’ll stamp your knowledge on your niche. Perhaps you can even provide a tool, review some software, or write a guide on how to use a popular service in your industry.
4) Write Like A Friend Or Neighbor
Don’t use your blog to broadcast or lecture your readers. Get your tone right. You want to connect emotionally, not just intellectually. For example if you’re writing about the market, by all means include charts, spreadsheets and data. But tease out the story behind the numbers and the meaning behind the trends. Whatever business you’re in, make sure you’re answering the “So what?” question for your readers.
5) Make It A Two-Way Conversation
Communities thrive on conversations. Get these going on your blog. Encourage readers to interact with your blog by asking questions, hosting a forum, running a blogging contest or holding reader surveys. You can take the interaction a step further by turning your best blog commentators into guest bloggers or even inviting your best guest bloggers as editors or forum administrators. Do this and you’ll be building an actual community on your blog rather than just writing for one. Do these 5 things consistently and you’ll build intimacy and a strong emotional connection with your market base. We all know that people do business with people they like and trust. Use your blog to put you in that category.
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Photo by Nial Kennedy
| This entry was posted by RevealRealEstate on April 26, 2010 at 4:14 pm, and is filed under blogging, blogging tips. Follow any responses to this post through RSS 2.0. You can leave a response or trackback from your own site. |
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about 4 months ago
Having a two way conversation is a must of any community and that involves respect for opinions. Also standing for something is important as the saying goes Jack of all trades master of none…
Aditya Kane´s last blog ..5 Great services to create your own wikis
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about 4 months ago
Thanks for the comment Aditya. It’s all about thinking of your blog as a ‘community of readers’ or a ‘community of interest.’ It needs it’s own voice but the best blogs also have space for other viewpoints. Your point about respect for opinions is important here.
RevealRealEstate´s last blog ..5 ways to make your overseas property listing convert like crazy
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about 4 months ago
great message here, Claudia
4) Write Like A Friend Or Neighbor
and
5) Make It A Two-Way Conversation
really resonate. By writing like you talk (only better!) and asking real genius questions – you can establish an AWESOME internet connection !!!
Mars Dorian´s last blog ..Do This and set yourself apart ! (video)
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about 4 months ago
Thanks for the comment Mars. Yes it’s about connecting EMOTIONALLY with your reader in the same way as friends do.
Claudia Gonella´s last blog ..5 ways to make your overseas property listing convert like crazy
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about 4 months ago
If you try to be someone else when you are not, your blog will certainly go down the hill. You have to be natural and be yourself. Also, don’t hide behind your blog. Get out there and show yourself. Involve with the conversations. Answer the comments.
Very nice post by the way. Thank you
Adam @ Selling Manager Ebay´s last blog ..10 Most Effective Ways to Sell Your EBook
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April 28, 2010 - 4:02 am
Agreed and thanks for the comment. Yes it’s easy to hide behind a blog, or behind some jargon or industry-speak.
Claudia Gonella´s last blog ..5 ways to make your overseas property listing convert like crazy
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about 4 months ago
People read blogs for entertainment not to be sold to. It’s really important to make a blog post engaging in its on right as well as a method of promoting your business. Great post.
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about 4 months ago
That’s beautiful Claudia. Thank you.
People get hung-up on the idea that they are ‘publishing’ and try to write in a formal way when in fact conversational writing is much more engaging and intimate.
Your post here is a wonderful reminder to live your online life just like your real one – be kind, talk with strangers, (not at them) stand up for what you believe, help others where you can.
Flora´s last blog ..Expectant families fall into costly trap
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April 28, 2010 - 3:58 am
Flora – Thanks for the comment. I think your point about helping others where you can would have been a good addition to the tips in the post. I find that a lot of the ‘selling’ I do from the blog comes about indirectly and often when I am helping someone out.
An example: I posted some photos of a neighborhood I cover in Central America and was then asked by the local newspaper if they could use them. Through that connection some solid leads came my way.
Claudia Gonella´s last blog ..5 ways to make your overseas property listing convert like crazy
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about 3 months ago
If you are part of the community in your offline world then you’ll find it much easier to continue this online. For me that means getting out physically into the community (or network), going to the events, joining associations, interacting and networking. Only then bloging about it!
Dieter´s last blog ..The second annual Earthship Pitaya Festival is back for another year
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about 3 months ago
Dieter, thanks for the comment. It’s hard to build a real community on your blog without going out and meeting people. Then take those connections and nurture them online. Your points make a lot of sense.
Claudia Gonella´s last blog ..5 ways to make your overseas property listing convert like crazy
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about 3 months ago
I like the point made right at the beginning that business blogging is about getting people to do business with you. In the past people thought it was a bit seedy using your blog like this. But this perception is changing – especially if the ‘selling’ is surrounded by good content
Mary Glen´s last blog ..A good month for nail fungus remedy news
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July 6, 2010 - 4:49 pm
Mary,
The same applies to making money from blogs. You can sell only if you back it with great content and awesome media. You have to build trust before you could sell stuff
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August 6, 2010 - 1:02 am
Thanks Gautam and Mary for the comments. As long as you’re not writing product post after product post but using your blog to add value you’ll do fine. By all means have a big ‘Buy’ button on your blog. Better yet, have a sign up for an e-course or auto-responder series that adds even more value. You’ll need to find a way of linking the training back to what you are selling but with each bit of content you’ll be drawing the reader closer.
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